Do I need a paid Claude plan?

Custom connectors are available on Claude Free, Pro, Max, Team and Enterprise, with limits on Free. On Team and Enterprise only an Owner can add one. For business use we recommend Team or Enterprise, which do not train on your data by default.

Does anything get installed on our SuiteCRM server?

No. SuiteMCP talks to your SuiteCRM 8 through its V8 API with a user you choose. Nothing is installed on your server and nothing changes in your instance.

Which SuiteCRM versions work?

SuiteCRM 8 through the V8 API. Record views follow your instance’s own configured layouts, custom modules included.

Can each person sign in as themselves?

Yes. That is the point. Each person signs in with their own SuiteCRM login once. Every call then runs under their roles, so they see and change only what they could in the CRM.

The Model Context Protocol is the open standard that Claude, ChatGPT, Copilot and Gemini use to connect to business tools. SuiteMCP is a hosted MCP server for SuiteCRM. You do not need to know that to use it; you add one address in Claude.

Connected in 60 seconds.

Two doors into the same service. Pick the one that fits how your team uses Claude. Both work on the Claude plan your team already has; for business use we recommend Claude Team or Enterprise, which do not train on your data by default.

Add custom connector

Connect Claude to your data and tools.

SuiteMCP

Shown in the connectors list.

The HTTPS address where the server accepts requests.

CancelContinue

Connected · signed in as you · your SuiteCRM roles apply

Hosted connector

Web, desktop and phone. Nothing installed.

1 Open Claude, then Settings, ConnectorsChoose Add custom connector.
2 Paste your addressYour personalised link ends in your company code.
3 Sign in to your CRM onceYour own SuiteCRM login. Used once, never stored.

https://suitecrm-ai.com/mcp?tenant=yourcompany

Branded installer

Claude Desktop. Your logo, one double-click.

1 We build your packageYour company logo and address baked in. No settings to type.
2 Your people double-click itClaude Desktop installs the connector.
3 They sign in with their CRM loginSame rule: used once, never stored.

Just left BlueRiver. Log the call with Priya, book a follow-up Thursday 2pm, and note they want the portal SLA in writing.

Done. Three updates to BlueRiver:

Call logged · Priya Natarajan · 35 min

Meeting booked · Thu 2:00 PM · Portal SLA review

Note added · “Wants the portal SLA in writing”

Then say the first sentence.

“Show me my pipeline.”
“What is open for BlueRiver?”
“Which cases have been waiting more than a week?”

Questions IT asks before the first connection

Do I need a paid Claude plan?: Custom connectors are available on Claude Free, Pro, Max, Team and Enterprise, with limits on Free. On Team and Enterprise only an Owner can add one. For business use we recommend Team or Enterprise, which do not train on your data by default.
Does anything get installed on our SuiteCRM server?: No. SuiteMCP talks to your SuiteCRM 8 through its V8 API with a user you choose. Nothing is installed on your server and nothing changes in your instance.
Which SuiteCRM versions work?: SuiteCRM 8 through the V8 API. Record views follow your instance’s own configured layouts, custom modules included.
Can each person sign in as themselves?: Yes. That is the point. Each person signs in with their own SuiteCRM login once. Every call then runs under their roles, so they see and change only what they could in the CRM.
What is MCP?: The Model Context Protocol is the open standard that Claude, ChatGPT, Copilot and Gemini use to connect to business tools. SuiteMCP is a hosted MCP server for SuiteCRM. You do not need to know that to use it; you add one address in Claude.